Privacy Policy

Effective Date: August 10, 2026
Last Updated: August 10, 2026

Team Pimentel (“Team Pimentel,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, submit an inquiry, communicate with us, or use our real estate services.

By using our website or providing information to us, you acknowledge the practices described in this Privacy Policy.

Information We Collect

We may collect information that you voluntarily provide to us, including:

Name
Email address
Telephone or mobile number
Mailing address
Property address
Buying, selling, renting, or other real estate interests
Information submitted through contact forms, property inquiry forms, consultation forms, or other website forms
Communications you send to us by email, telephone, text message, or other means
Other information you voluntarily provide in connection with a real estate inquiry or transaction

How We Use Your Information

We may use the information we collect to:

Respond to your questions and real estate inquiries;
Assist you with buying, selling, leasing, or otherwise exploring real estate opportunities;
Provide requested property information and updates;
Schedule consultations, showings, appointments, and other services;
Communicate regarding an existing or potential real estate transaction;
Send service-related notifications and reminders;
Send marketing or promotional communications when you have provided any consent required by applicable law;
Maintain and improve our website and services;
Maintain appropriate business and transaction records;
Prevent fraud, misuse, or security incidents;
Comply with applicable laws, regulations, legal processes, and professional obligations; and
Carry out other purposes that we disclose to you when the information is collected.

SMS and Mobile Information

If you provide your mobile number and affirmatively opt in to receive text messages from Team Pimentel, we may send you SMS or MMS messages concerning your inquiry, real estate services, property information, appointments or showings, transaction updates, client service communications, and, where you have consented, promotional or marketing communications.

Message frequency varies. Message and data rates may apply.

You may opt out of text messages at any time by replying STOP to a message from us. You may also contact us directly to request that we stop sending text messages.

For assistance with text messages, reply HELP or contact us using the information provided below.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties or affiliates for their marketing or promotional purposes.

Your consent to receive marketing text messages is voluntary and is not a condition of purchasing any property, goods, or services from Team Pimentel.

How We May Share Information

We do not sell your personal information.

We may disclose personal information when reasonably necessary to operate our business or provide services you request, including to:

Real estate professionals involved in providing services to you;
Service providers that support our website, customer relationship management, communications, transaction management, analytics, hosting, or other business operations;
Attorneys, lenders, title companies, inspectors, appraisers, contractors, and other professionals when appropriate to a real estate transaction and authorized or requested by you;
Government agencies, regulators, courts, law enforcement, or other parties when disclosure is required by law or reasonably necessary to protect our rights or the rights and safety of others; and
A successor organization in connection with a merger, acquisition, restructuring, sale, or transfer of all or substantially all of our business or assets.
The sharing described above does not include sharing text messaging opt-in data or consent with third parties or affiliates for their own marketing or promotional purposes.

Cookies and Website Technologies

Our website may use cookies and similar technologies to operate properly, remember preferences, understand website traffic, evaluate website performance, and improve the user experience.

Some website functionality may also be provided by third-party service providers that use cookies or similar technologies.

You may be able to restrict or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of portions of the website.

Third-Party Websites and Services

Our website may contain links to third-party websites or services, including property-search platforms, social media websites, mortgage or lender websites, title companies, attorneys, and other real estate-related services.

We are not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review the privacy policies of any third-party services you use.

Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We may retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide our services, maintain business and transaction records, resolve disputes, enforce agreements, and comply with applicable legal and regulatory requirements.

Your Choices and Privacy Rights

You may contact us to request that we update or correct certain personal information that we maintain about you.

You may unsubscribe from marketing emails by using the unsubscribe instructions contained in those communications.

You may opt out of text messages by replying STOP or by contacting us directly.

Depending on where you reside, applicable law may provide additional rights regarding your personal information. We will process qualifying privacy requests in accordance with applicable law.

Children's Privacy

Our website and real estate services are not directed to children under 13, and we do not knowingly seek to collect personal information from children under 13 through our website.

If we learn that we have collected personal information from a child under 13 in circumstances requiring parental consent, we will take reasonable steps to delete the information.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, services, or legal requirements.

When we make changes, we will update the “Last Updated” date at the top of this page. We encourage you to review this Privacy Policy periodically.

If you have questions about this Privacy Policy, our privacy practices, or your personal information, please contact:

Alyssa Pimentel
107 W Park Ave, Libertyville, IL
Email: support@teampimentel.com
Phone: 847.977.1940